Shipping Policy
Shipping Made Simple
At PALLAMERA, every decorative pillow is thoughtfully crafted just for you. Because each piece is made to order, we take the time to ensure it meets our quality standards before it begins its journey to your home.
Order Processing
Every order is carefully prepared after it is placed.
Production time: 1–2 business days
During busy seasons, production may occasionally take a little longer, but we always work to ship your order as quickly as possible.
Estimated Delivery
Once your order has been shipped, estimated delivery times are:
United States
3–8 business days
Canada
7–12 business days
International
Delivery times vary depending on destination and local customs.
Please note that these estimates may change during holidays or periods of high shipping demand.
Tracking Your Order
As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Costs
Shipping costs are calculated during checkout based on your delivery destination.
Whenever available, we also offer free shipping promotions.
Multiple Items
Multiple Items
If you order several products, they may occasionally arrive in separate packages to ensure the fastest possible delivery.
Don't worry each shipment will include its own tracking information.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties required by your local government.
These charges are the responsibility of the customer.
Incorrect Shipping Address
Please double-check your shipping address before completing your order.
If you notice a mistake, contact us as soon as possible.
Once production or shipping has begun, we may not be able to make changes.
Lost or Delayed Packages
Lost or Delayed Packages
While we work with trusted shipping partners, unexpected delays can occasionally occur.
If your package appears to be lost or significantly delayed, please contact us and we'll gladly help investigate the shipment.
Need Assistance?
If you have any questions regarding shipping, our team is always happy to help.
Contact us anytime at: